A CRM (Customer Relationship Management) system and project is a complex thing. It is a multi-dimensional puzzle requiring experience, discipline, professionalism and the capability to think "out of the box".

Our customers benefit and appreciate our neutral and un-biased approach to their CRM implementation. Having an external partner, independent of which system is being implemented, who is not involved in the daily company politics, is an advantage.

Having experience with mutiple CRM systems and technologies, means that our customers can take advantage of the experiences gained in many projects.

Whether it is a Salesforce CRM or Microsoft CRM implementation for a small or medium sized company, Kro IT Solutions will provide you the experience, structured approach and proven methodology needed to keep your project on time and on budget.

Salesforce CRM

The proven leader in on-demand customer relationship management (CRM), salesforce.com empowers customers to stand out from the crowd. We do so by delivering the most innovative technology and making it as easy as possible to share and manage business information. Our CRM software-as-a-service solutions combine award-winning functionality, proven integration, point-and-click customization, global capabilities, and the best user experience and the result is CRM success. That's why Salesforce has earned the trust of its customers and has a customer success rate of 97%.

Microsoft CRM

Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft. Out of the box, the product focuses mainly on Sales, Marketing and Service (helpdesk) sectors but Microsoft have been marketing Dynamics CRM as an XRM platform and have been encouraging partners to use its  .NET framework to customise it in order to meet many different demands.

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